Frequently Asked Questions

Answers for all those burning questions.

Everything you ever wondered, and more

What may seem obvious for some can still require a little guidance for the rest of us—and that’s perfectly okay!

  • Simple!

    1. Contact us via email, phone, or message with event needs and date.

    Or

    Place your order online.

    2. We will email a quote with the additional steps needed for securing your event date.

  • No problem!

    We can accommodate most bookings.

    We also offer discounts for multiple day bookings!

  • As a rule of thumb, reserve as soon as your ready! This is going to vary event to event and person to person. If your set on a date, the earlier the better.

    There is no right or wrong answer here. Availability on specific dates can range from 1 month to over a year. 

    The good news is that you can secure your date at any time with a 25% deposit. 

  • No problem!

    Contact us. It's no fun when the event you have been planning gets canceled, we will do our best to make our end painless!

    Deposit is refundable up to 3 days before your event.

  • These things happen! 

    We offer an optional addon service to help cover minor damages.